When do I get to choose my dial?
The special Kickstarter editions are already “blocked”, You will choose today for the watches in our catalogue collections. You will see the dial appears when you will have clicked on its number plus saphir eor mineral plus length of strap, the image of the chosen dial will appear, and you can change it cchanging the reference number.
Last updated: November 03, 2018 09:34
What glass do you use to make your watches?
Our watches are made with resistant mineral glass which is anti-reflective and bears the brunt of everyday shocks and scratches. (5 layers of AR Coating)
Should you wish to upgrade to saphire glass (superior scratch and shock resistance), please add an additional CHF 70 to your pledge. This may be an additional expense but we offer only the best quality components in our watches. (our saphhire os domed)
Last updated: November 03, 2018 09:29
How much do the watches weigh ?
. 88 grams for the Duopod . 98 grams for the Chronopod
Last updated: September 18, 2018 11:26
Why are the Kickstarter edition watches only available with separate pledges?
Because you state definitly which dial you want and do not have to choose the dial after the campaign?
There is a special pledge for one Duopod KS + One Chronopod KS at 770 CHF
Last updated: November 03, 2018 09:36
Do you plan to add some pledges?
All pledges are fixed as watches versions. No new pledges.
Last updated: November 03, 2018 09:30
Your watches are fitted with which movements?
Japanese Quartz movements called Miyota. (the brand) Running with a battery, 2 years life.
Last updated: September 18, 2018 14:54
When can I upgrade with Sapphire option?
TODAY : Should you wish to upgrade to saphire glass (superior scratch and shock resistance), please add an additional CHF 70 to your pledge in choosing the “Sapphire glass” instead of “Mineral” (price of the watch plus CHF 70)
Last updated: November 03, 2018 09:32
What does mean 5 ATM water resistant?
With a 5 ATM watch, you can take your shower but cannot dive. The normal atmospheric pressure at sea level is 1 ATM. (ATM for atmospheres) So fine for showering, splashes, rain, snow, snorkeling but we do not recommend to swim with it as salt and pools products are not very watches friendly. (also not in a sauna) And please do no use the chrono pushers or adjust crown under water.
Last updated: September 18, 2018 22:47
What are the straps sizes / lenght for men / women
6Men strap is 203 mm -8 inches- without buckle (L / XL) Vast majority of mens will take this one.
-Women strap fits small wrist or ladies wrists with 178 mm -7 inches- without buckle. (S/M)
Please remember that watches cases are 42mm and 44mm.
Last updated: November 03, 2018 09:50
Why Backer kit? (what is backer kit?)
BackerKit is a backer survey and data management platform that helps crowdfunding creators send surveys, propose add-ons and pre-orders, and manage backer orders, data, adresses.
We chose BK to be make the dial and options choice smooth and easy.
Last updated: November 03, 2018 09:52
Are the optional strap comes in addition to the "buckle collection" one?
YES you will receive with your watch the collection strap (with a buckle) Either you buy a blue collection strap or a vintage one, it will be in addition to the black default one. Vintage straps are old straps NEW OLD STOCK Swiss Made no longer avaialable in the trade and will not be proposed to customers in 2019.
Last updated: November 03, 2018 11:57
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.